(a quick note before getting started) If you can dream it, we want to hear it. Custom orders are a collaboration between your vision and our hands — a place where color, stone, and story take shape together. Every piece is handcrafted with natural materials, so variations in dye flow, stone character, and wirework are expected. They are not defects — they are the heartbeat of handmade art. Small custom items (like jewelry, suncatchers, select tie-dye pieces) ✨ are paid in full at checkout — then we begin creating. Larger or specialty commissions (bulk orders, big trees, multi-stage tie-dye) 🌙 follow our step-by-step process with an invoice, a deposit, and the remaining balance due before shipping or pickup. Timelines vary with scale: usually 2–8+ weeks, with transparency along the way. Because each piece is made just for you, customs are non-refundable unless damaged in transit or clearly mistaken on our part. We will honor your inspiration — but we will not replicate another artist’s work. Your vision deserves authenticity. Your piece will be uniquely yours. Let’s create something that exists nowhere else. 🌿✨